FAQ
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GENERAL
How do I contact TAfrica.com?
If you have any questions, check our Contact Center.
TAfrica Info: info@TAfrica.com
Support: support@TAfrica.com
Tel USA 1 646 797 3149
Tel UK 44 20 755 88659
You can also contact us via our Support Website, under Contact Center.
Where can I find information about the country?
Information about each African country can be found under the
'EXPLORE AFRICA' tag in TAfrica homepage.
Can I combine my hotel booking with a flight?
You can add each of your purchase to your TAfrica Shopping Cart
and make any combination you wish.
What currency is accepted in TAfrica?
At this phase, TAfrica.com is accepting only US$.
More currencies will be available soon.
Using my Credit Card - when my account will be debited?
Your account is debited immediately! You purchase in real time,
pay in real time and get your confirmation in real time.
Do I need to contact TAfrica / the Travel Provider to confirm my booking?
No! As soon as your booking process is completed,
you'll get a booking reference number and your itinerary will be sent to your mail.
Would you encounter any problem, please refer to our Contact Center.
How do I change or cancel my purchase?
All changes or cancellations must be made by contacting
TAfrica Contact Center. We are available 24/7. Note that any change or
cancellation will be made according to the terms and conditions
applied by each vendor.
Need to feel more secure about TAfrica.com?
We understand that making purchases online involves a great deal
of trust on your part. We take this trust very seriously, and make it
our highest priority. We use encrypted transmission of sensitive
information, we employ firewalls and intrusion detection systems to help prevent
unauthorized persons from gaining access to your information.
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